Refund Policy

At Science & Maths Mastery, we aim for complete satisfaction with our tutoring services. However, we understand that circumstances may arise where a refund is requested. Please review our refund policy outlined below:

1. Refund Eligibility:

• Trial Period: For our services with trial periods, we offer a full refund if canceled within the specified trial duration.
• Unsatisfactory Service: If you are dissatisfied with our service, we offer a refund within 10 days from the start of the service. Refunds will be prorated based on the sessions attended or used materials, and the remaining balance will be refunded.

2. How to Request a Refund:

To request a refund, please contact our support team at contact@scienceandmathsmastery.com within the eligible period specified above. Kindly provide your name, contact details, and the reason for your refund request.

3. Processing of Refunds:

Once your refund request is approved, refunds will be processed within 10 days via the original method of payment. Please note that it might take some time for the refunded amount to reflect in your account, depending on your financial institution’s policies.

4. Non-Refundable Items:

• Any used or completed tutoring sessions are not eligible for a refund.
• Study materials or resources accessed or downloaded during the service period are non-refundable.

5. Contact Us:

If you have any questions or concerns regarding our refund policy, please reach out to us at contact@scienceandmathsmastery.com.

Note: This refund policy applies only to services directly provided by Science & Maths Mastery and does not cover third-party products or services.